Sven Hermann 0 Report post Posted April 21, 2020 Hi For a few PDF files, Nitro only displays blank pages, although the same file won't cause problems with other programs. PDF Version 1.2 Can you help me? Share this post Link to post Share on other sites
Sven Hermann 0 Report post Posted April 21, 2020 Hi Some PDF files cannot be opened in Nitro. It only shows empty pages. In other programs the same files are displayed in full. I am using Nitro Pro 13.15.1.282. This is an automatically generated PDF - PDF version 1.2 (Acrobat 3.x). The file size is 70.42 KB. Can anyone help me? Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted April 21, 2020 Hello @Sven Hermann Thank you for posting on our Community Forums! So that we can troubleshoot the problem, please provide me with the following: - The file you are working on - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screen shot of what you are seeing or any error message you are receiving I look forward to your response. Share this post Link to post Share on other sites
Sven Hermann 0 Report post Posted April 22, 2020 Hello @Leslie V. I have sent you a DM with the requested information. Can the problem be reproduced? Share this post Link to post Share on other sites
Sven Hermann 0 Report post Posted April 23, 2020 Hello @Leslie V. with Nitro 10 the same PDF File works without any problems. Share this post Link to post Share on other sites
Sven Hermann 0 Report post Posted July 14, 2020 Hello @Leslie V. Unfortunately the problem still exists. If it were fixed, we would buy more licenses. Kind regards Sven Share this post Link to post Share on other sites
