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Can we post PrimoPDF questions here? ha well here it goes... Hey my company all of a sudden is getting Script errors when launching the app as well as printing to PrimoPDF.   Each user sees the exact same 2 script errors.    I have tried downloading the app today fresh install newest version dotnet3.5 installed, windows updates installed, ect but still getting the error.  The app will work if you click Yes thru the 2 script errors but it is confusing to alot of users.   

 

The exact error is similar to Scirpt Error Line 774 URL: PrimoPF.main801254775.js.     

 

Any help would be great :) 

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I am having the same problem.  I remote into my client's offices and every one of them is getting this same script error.  It started yesterday.  It prints fine, but the double error is a pain.

Line: 1
Char: 774
Error: Unexpected Identifier
Code: 0
URL: https://www.primopdf.com/main.801850c77ab036102dcf.js


 

 

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Having the same problem.  Started yesterday. Only a few users so far. Mix of Win7 and 10. Reinstalled primo reinstalled java. Thought it was an IE issue at first but we get the same error trying to print a word doc to primo.

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I'm getting the same script error messages

Additionally, after clicking 'Yes' on both script errors, it eventually creates the PDF, however, it also creates a duplicate file in Text format.

I tried reinstalling the PrimoPDF and rebooted the PC but that didn't fix the issue.

1st Script Error Message

Line: 0

Char: 0

Error: Script error

Code: 0

 URL: https://script.crazyegg.com/pages/scripts/0040/0312.js?434300

2nd Script Error Message

Line: 1

Char: 774

Error: Expected identifier

Code: 0

URL: https://www.primopdf.com/main.801850c77ab036102dcf.js

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Barbara M

I'm getting the same error on all of the computers in the office.  I also have a virtual server and now the primopdf dialog box doesn't open at all.  Uninstall/reinstall with reboot does not fix the problem.

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JustinSwitch

I have found a fix for the issue!!!  I followed the instructions in the below link to completely uninstall PrimoPDF and delete registry keys.  Please backup the registry before making any changes!  Ignore the Uninstall Tool and just follow the manual uninstall instructions.  Thanks!

https://maxuninstaller.com/howtouninstallguides/how-to-uninstall-primopdf/

 

Edited by JustinSwitch
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So it looks like clearing the registry keys actually worked - I am no longer getting the script error messages.

However, whenever a PDF file is created, it creates a duplicate file in .txt format. Anyone encountering the same issue?

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  • 4 weeks later...

When I convert documents to PDFs, it also creates a duplicate file in txt format.

Tried reinstalling it a multiple times to no avail.

Can someone please assist me resolving this issue?

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  • 7 months later...
Tiago Claus
On 3/30/2020 at 7:04 AM, Vickash Ramlal said:

I am getting this error when i try to print to Pimopdf. Can you please help.

Script Error

An error has occurred in the script on this page

Line: 0

Char: 0

Error: Script error.

Code: 0

URL: https://www.googletagmanager.com/gtm.js?id=GTM-WVZNLW

Do you want to continue running scripts on this page?

Yes No

Me too (the same URL), for a couple of days. The PDF is created, but the error keeps showing.

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Lou Capannolo

For the last 2 weeks I am also getting the exact same script error when printing anything to Primo

https://www.googletagmanager.com/gtm.js?id=GTM-WVZNLW

I have tried uninstalling and intalling primo but keeps popping up .

No idea why it started happening very annoying

Solution would be greatly appreciated

 

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Tiago Claus
1 hour ago, Tyler Robinson said:

So, I disabled Streamline and the error went away. Seems like the program can't update anymore.

Yep, that fixed. Thanks!

BTW, the program has not been updated since 2011 (the free version, at least).

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Lou Capannolo

Thankyou, Deselecting Streamline under check for updates in options worked a treat.

The fix was actually mentioned by an earlier post in this thread but missed it.

 

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  • 3 weeks later...
Antonio Cesar Rosa

When I run PrimoPDF, getting below error:

https://munchkin.marketo.net/158/munchkin.js

I have clicked No in the dialog box, but every time that I run PrimoPDF, get the error again.

Can someone advice how can I fix this?

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  • 1 month later...
Linda Drumheller

I have been using PrimoPDF for many years. Suddenly, recently, whenever I run PrimoPDF, I have been getting the same error as Antonio Cesar Rosa above:

"an error has occurred in the script on this page: https://munchkin.marketo.net/158/munchkin.js"

Once I click "No" to dismiss the error dialog box, PrimoPDF otherwise works fine.

Marketo (https://www.marketo.com/) is a software provider that provides marketing automation. Munchkin is Marketo's custom JavaScript tracking code by which to track the individuals who visit a company's website. Examples of how the code for "https://munchkin.marketo.net/158/munchkin.js" should be embedded can be found here: https://docs.marketo.com/display/public/DOCS/Add+Munchkin+Tracking+Code+to+Your+Website.

So perhaps something is wrong with that code or the way it is embedded in PrimoPDF? Can the Nitro tech folks please take a look and see if that can be fixed?

 

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