Serial # Containers Letters

[Meghan Laymance 0]

I have NitroPro #10 and my serial # containers letters. I am switching from an old broken computer to a new working computer and while trying to activate NitroPro 10 on my new computer I keep getting an error saying the serial number is not a valid format and serial # should only contain numbers. Well mine has letters too soooo..... I'm not sure what to do.

[Leslie V. 0]

Hello @Meghan Laymance

Thanks for reaching out to us!

Please send me your serial number so I can check.

Cheers!

[Meghan Laymance 0]

Hi Leslie - I sent you a private message.