Error 23 and activation

[Pam Goddard 0]

Hi for some reason there is a licence stuck activated on one of the machines when i deactivate all licences it remain active and the other machine states that i am out of licences even when the portal shows them all deactivated.

 

Cheers

Nathan

[Leslie V. 0]

Hello Nathan,

Thank you for contacting us - I'm happy to assist you.

I released your key so you can reactivate. Can you please try again and let me know how that goes?