Candice Reynolds 0 Report post Posted May 13, 2020 For some reason, My Nitro looks maximized. I am not able to see the ribbon at the top of the screen and part of the menu to the left is cut off. There isn't even a red X at the top right visible. I have tried pressing F10 & F11 but nothing happens. Not sure whats going on. SO I uninstalled and attempted to reinstall Nitro and now I get an error message when downloading. Share this post Link to post Share on other sites
AllainU 0 Report post Posted May 13, 2020 Hello @Candice Reynolds, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened (e.g. Windows Updates)? -The serial number of your Nitro Pro. To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. -Build of Nitro Pro are you working with (format is 13.X.X.X, e.g. 13.2.3.26). You can find this out by going to Control Panel > Programs and Features. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites