i can´t reactivate nitro

[Carlos Caballero 0]

Just deactivated nitro in the old pc and now i cant reactivate it in new, It said i have 2 licenses but when i try i get an error.

Thanks in advance.

[AllainU 0]

Hello @Carlos Caballero,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

[AllainU 0]

Hello @Carlos Caballero,

Thank you for the private message.

To further assist you, I just made an adjustment on your Nitro Pro 12 license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Cheers!