KEVIN P. GAFFNEY 0 Report post Posted May 26, 2020 This code pops up and the program will NOT let me enter my activation code. Yes - I have a correct code When I click on "activate" nothing happens. Thank you for any help!! Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted May 26, 2020 Hello @KEVIN P. GAFFNEY Thanks for reaching out to us! Please make sure you have the latest update from this page: https://www.gonitro.com/nps/product-details/downloads And then try reactivating. Please let me know how that goes. Share this post Link to post Share on other sites
Elena Giacomin 0 Report post Posted June 22, 2020 Hello @Leslie V. I have the same errore code as the other user. The license is active and I have the latest version of Nitro Pro 13. If I push the "Active" button, nothing happens Can you give me some help? Thank you in advance Share this post Link to post Share on other sites
Elena Giacomin 0 Report post Posted June 22, 2020 Hello @Leslie V. I have the same problem too! I have the latest version of Nitro Pro 13 but when I try to activate it nothing happens Can you help me? Thank you in advance Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted June 22, 2020 (edited) Hello Elena, Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.CLEANUP TOOL NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: https://kb.gonitro.com/knowledgebase#/search/stamps/000004307 When your system is back up, close all of your open applications and install Nitro Pro 13.19.2.356 from the page I have provided below:https://www.gonitro.com/nps/product-details/downloads I hope this helps! Edited June 22, 2020 by Leslie V. Share this post Link to post Share on other sites
