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Kai Harrekilde-Petersen

NitroPro FileOpen show blank pages?

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Kai Harrekilde-Petersen

I am evaluating which PDF editor to purchase and are comparing Nitro against other products and run into an odd problem: I have a couple of PDFs that are protected/encrypted using FileOpen's technology. NitroPDF is mentioned on their 3rd party page, but when I try to open the documents, all pages in are blank. Other products have specific add-ins to handle these protected documents, but I do not find any add-ins. Googling for nitro pdf and fileopen results in a single link to an unanswered question on this very forum.

This is show-stopper for me. If I can't open protected documents in Nitro, it's a no-go.

I'm running v13.16.2.300 on Windows 10.

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AllainU

Hello @Kai Harrekilde-Petersen,

Thank you for reaching out to us through our Community Forums!

Kindly note we have stopped supporting FileOpen encryption starting Nitro Pro 12.16.

I hope this helps and stay safe always!

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Kai Harrekilde-Petersen
49 minutes ago, AllainU said:

Hello @Kai Harrekilde-Petersen,

Thank you for reaching out to us through our Community Forums!

Kindly note we have stopped supporting FileOpen encryption starting Nitro Pro 12.16.

I hope this helps and stay safe always!

Well, that's a pity. I liked a lot of what I saw otherwise.

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