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Need to buy upgrade from Nitro 12 to Nitro 13

Eric Ladenheim

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Eric Ladenheim

I need to purchase an upgrade from Nitro 12 to Nitro 13. I tried the chat line to get sales help but was told to post my problem here. My serial number is  2**3. Is there anything that can be done?

Eric Ladenheim


Your cleverbridge reference number: 1**9

Payment information

Your credit card (XXXXXX) has been successfully authorized. Please note that the charge on your credit card will appear as "CBI*NITRO PDF." 

Your products

Qty.    Product name    Delivery       
1       Nitro Productivity Suite
An integrated solution that combines Nitro Pro 12 and Nitro Cloud to deliver unprecedented PDF productivity and unlimited eSignature workflows.
Your Serial Number: 2**3

Edited by Leslie V.
Confidential information edited
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  • Official Nitronaut

Hello @Eric Ladenheim

Thanks for reaching out to us!

I have made the necessary changes so you can upgrade that serial number to Nitro Pro 13.

To upgrade to version 13, please proceed to the following web page,


Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

Let me know how you go.

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