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Eric Ladenheim

Need to buy upgrade from Nitro 12 to Nitro 13

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Eric Ladenheim

I need to purchase an upgrade from Nitro 12 to Nitro 13. I tried the chat line to get sales help but was told to post my problem here. My serial number is  2**3. Is there anything that can be done?

Eric Ladenheim

 


Your cleverbridge reference number: 1**9


Payment information

Your credit card (XXXXXX) has been successfully authorized. Please note that the charge on your credit card will appear as "CBI*NITRO PDF." 

Your products

Qty.    Product name    Delivery       
1       Nitro Productivity Suite
An integrated solution that combines Nitro Pro 12 and Nitro Cloud to deliver unprecedented PDF productivity and unlimited eSignature workflows.
electronic     
Your Serial Number: 2**3

Edited by Leslie V.
Confidential information edited

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Leslie V.

Hello @Eric Ladenheim

Thanks for reaching out to us!

I have made the necessary changes so you can upgrade that serial number to Nitro Pro 13.

To upgrade to version 13, please proceed to the following web page,

https://www.gonitro.com/pro/upgrade

Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

Let me know how you go.
 

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Eric Ladenheim

It worked. I was able to upgrade 

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