Jump to content
Sign in to follow this  
Syed Sajjad Haider

Search Freezing on Nitro Pro 12.16.3.574

Recommended Posts

Syed Sajjad Haider

Hi,

 

I have nitro pro version 11.0.7.425, when i am using nitro for viewing pdf files it mostly get stuck, freeze and not respond , than i have to close it from task manager. Fix this issue asap as i am doing work from home.

Share this post


Link to post
Share on other sites
Leslie V.

Hello @Syed Sajjad Haider

Unfortunately we no longer support Nitro Pro 11.
It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

If you would like to trial our latest product, Nitro Pro 13, you can download it from here: https://www.gonitro.com/pro/try
It will run as a full featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF Reader.
You can learn all about some of the features here: https://www.gonitro.com/resources/videos

Alternatively, if you prefer to keep using Nitro Pro 11, I recommend that you download the latest version 11 installer from here: 

https://kb.gonitro.com/knowledgebase#/search/installers/000004464

Cheers!

Share this post


Link to post
Share on other sites
gulsah erinc

Hello,

 

I do have the same problem. I have Nitro Pro 12.16.3.574 and it freezes when I try to search soething and I have to close it through task manager. I need this solved asap becuase it affects all my works. 

 

Thanks in advance. 

Share this post


Link to post
Share on other sites
gulsah erinc

My Nitro Pro freezes when I try to search something in the PDF. I have already tried compatiblity mode with Windows 8, but it did not work. I tried with many pdfs from different sources and size. But it does it to all PDFs. I need this resolved asap, othervise it affects my work a lot. 

 

Thanks 

Share this post


Link to post
Share on other sites
Leslie V.
On 5/30/2020 at 9:10 PM, gulsah erinc said:

My Nitro Pro freezes when I try to search something in the PDF. I have already tried compatiblity mode with Windows 8, but it did not work. I tried with many pdfs from different sources and size. But it does it to all PDFs. I need this resolved asap, othervise it affects my work a lot. 

 

Thanks 

Hello @gulsah erinc
So sorry to hear that!

Please send us a file to test so we can troubleshoot.

Have you tried reinstalling, or doing a cleanup?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.