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Trouble reactivating


Orestis Vasilakopoulos

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Orestis Vasilakopoulos

Hello I have troubles migrating my license to a new computer, when I try to activate it I get an error that says I have reached the maximum activations although I have deactivated it through your portal from the previous machine

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Reymund Oyong

Hi @Orestis Vasilakopoulos,

Thank you for reaching out to us through our Community Forums!

Please send me a private message along with your Nitro Pro serial number so we could check its activation records.
To send a private message, simply mouse hover on my profile then click the 'Message' button. 

I look forward to your private message.

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Reymund Oyong

Hi @Orestis Vasilakopoulos,

An adjustment has been made on your Nitro Pro 12 serial number. You should now be able to activate the software installed on your new computer. 
To activate, please open Nitro Pro then go to Help tab > About Nitro Pro > Activate. Enter your serial number then click on Activate. 

I hope this helps and thanks again for choosing Nitro Pro. 

Kind regards,

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