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Deactivation/activation issue


Allen Grogan

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Allen Grogan

I deactivated Nitro Pro on my old machine.  Am now trying to activate a license on my new machine using the deactivated serial number, and it tells me the serial number does not exist.

It is showing 

Number of Activations: 0

Number of Activations Allowed:  2

Suggestions?

 

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  • Official Nitronaut
Reymund Oyong

Hi @Allen Grogan,

Thank you for reaching out to us through our Community Forums!

Please be aware that Nitro Pro serial number will only work based on its version. 
Kindly send me a private message along with your Nitro Pro serial number so we could check its version.
 
To send a private message, simply mouse hover to my profile then click the 'Message' button. 

I look forward to your private message. 

Kind regards, 

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