hardytan 0 Report post Posted June 2, 2020 (edited) So I was invoiced under AKD-7366681xxxx in 11/6/2018 for the Nitro productivity suite. Am I eligible to still be able to download the updated versions? I'm still a bit confused as to what I am able to use, and what did I actually pay for. Edited June 2, 2020 by Reymund G. Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted June 2, 2020 Hi @hardytan, Thank you for reaching out to us through our Community Forums! Your Nitro Pro 12 serial number is eligible for a discounted upgrade to the newest version of Nitro Pro. You can upgrade the serial number through our Upgrade Portal - https://www.gonitro.com/support/upgrade Once your license is upgraded, you will receive a new serial number which can be used to activate the latest version (Nitro Pro 13) I hope this helps and thanks again for choosing Nitro Pro. Kind regards, Share this post Link to post Share on other sites