Stefan Bischoff Posted June 3, 2020 Report Share Posted June 3, 2020 Hello, I ordered Nitro Pro 12 and Vip Access on 26th of June 2019. Now I wanted to upgrade to Version 13 but activation is refused. How to get the new License for the Nitro Pro 13? Kind regards Stefan Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 3, 2020 Official Nitronaut Report Share Posted June 3, 2020 Hello @Stefan Bischoff Thanks for reaching out to us! I apologize for the issue you were getting when upgrading. I have made the necessary changes so you can upgrade successfully. To upgrade to version 13, please proceed to the following web page, https://www.gonitro.com/pro/upgrade Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files. Let me know how you go. Link to comment Share on other sites More sharing options...
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