business_systems@biocair.com Posted June 4, 2020 Report Share Posted June 4, 2020 (edited) Please help. NitroPro will not activate. Have deactivated using online portal and is showing spare licenses but still getting error. Have reinstalled but still not working. Serial:*** Edited June 4, 2020 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 4, 2020 Official Nitronaut Report Share Posted June 4, 2020 Hello, This key has been released so you can use it to reactivate. Please let me know if you have any questions. Link to comment Share on other sites More sharing options...
business_systems@biocair.com Posted June 4, 2020 Author Report Share Posted June 4, 2020 Many thanks. That is now confirmed as working. Link to comment Share on other sites More sharing options...
Jaramie Cool Posted June 4, 2020 Report Share Posted June 4, 2020 I am having the same problem. How to do I provide the product key without it being visible to the public? Link to comment Share on other sites More sharing options...
business_systems@biocair.com Posted June 9, 2020 Author Report Share Posted June 9, 2020 (edited) Hi Leslie - I'm afraid to report that this same installation has reverted to the trial version again. Same serial number as before (234600-xxxxxx-xxxxxx). I've again deactivated using the NitroPDF portal but the client install still reports -23 Error. Can you release this activation again and advise why this keeps happening? Thanks, Michael Edited June 9, 2020 by Reymund G. Link to comment Share on other sites More sharing options...
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