business_systems@biocair.com 0 Report post Posted June 4, 2020 (edited) Please help. NitroPro will not activate. Have deactivated using online portal and is showing spare licenses but still getting error. Have reinstalled but still not working. Serial:*** Edited June 4, 2020 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted June 4, 2020 Hello, This key has been released so you can use it to reactivate. Please let me know if you have any questions. Share this post Link to post Share on other sites
business_systems@biocair.com 0 Report post Posted June 4, 2020 Many thanks. That is now confirmed as working. Share this post Link to post Share on other sites
Jaramie Cool 0 Report post Posted June 4, 2020 I am having the same problem. How to do I provide the product key without it being visible to the public? Share this post Link to post Share on other sites
business_systems@biocair.com 0 Report post Posted June 9, 2020 (edited) Hi Leslie - I'm afraid to report that this same installation has reverted to the trial version again. Same serial number as before (234600-xxxxxx-xxxxxx). I've again deactivated using the NitroPDF portal but the client install still reports -23 Error. Can you release this activation again and advise why this keeps happening? Thanks, Michael Edited June 9, 2020 by Reymund G. Share this post Link to post Share on other sites
