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Steve Paster

Nitro Pro License will not activate

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Steve Paster

I have switched machines of one of our users and deactivated the license appropriately from that machine. I have tried multiple times to activate on the new machine and get an invalid license failure. I have went through the support portal to activate, deactivate, generate new key to complete failures. The key shows 0 activations currently on the support portal with 2 remaining however I cannot activate. Please generate me a valid key. Just changing machines should not constitute buying another license.

Key: ***

Edited by Leslie V.
Confidential information edited

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Steve Paster

Thank you Leslie. I will try this evening once user leaves for the day and update this thread afterwards.

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