Susan Moeller 0 Report post Posted June 9, 2020 My laptop crashed and OS had to be reinstalled. My serial number is recognized on your site when I went to there to deactivate it for the new activation, but the current version of Nitro Pro is not accepting my serial number, stating it does not exist. How do I activate previously purchased Version 7 on my restored laptop? Share this post Link to post Share on other sites