Yvette Fang Posted June 10, 2020 Report Share Posted June 10, 2020 (edited) Reference No.: 33xxxxxx I have a Nitro 7 with lifetime use permit. Recently it can't be opened suddenly. A pop-up window would say "Error: The service does not have sufficient privilege. Please reinstall." I tried to upgrade to a current version. It requires me to provide serial number. But I don't have the original order email and can't remember it's a download or CD. And my current installation can't be opened. So with an agent's help, I tried to trace the order info on your site. It sent me an email but the email itself didn't provide the serial number. It offers a link for further details, but the link won't open saying "store.nitropdf.com’s server IP address could not be found." Suspended and stuck here. Nitro didn't give lifetime use as promised. Its order tracing email isn't working, either. What a shame! Edited June 10, 2020 by Reymund G. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 11, 2020 Official Nitronaut Report Share Posted June 11, 2020 Hi @Yvette Fang, Thank you for reaching out to us through our Community Forums! I checked your order reference number and I can see that you have Nitro Pro 7 serial number. I sent you a private message along with your version 7 serial number. Here's the Nitro Pro 7 installer so you could re-install your Nitro Pro: 32bit - http://install.nitropdf.com/professional/en/nitro_pdf_professional7.exe 64bit - http://install.nitropdf.com/professional/en/nitro_pdf_professional7_x64.exe The link below guide which installer to use on your computer:https://kb.gonitro.com/knowledgebase/#/search/bit/000003790 Kind regards, Link to comment Share on other sites More sharing options...
Yvette Fang Posted December 12, 2020 Author Report Share Posted December 12, 2020 Hi there, I am switching to a new pc. Please let me know how to install the Nitro 7 to my new pc. The above provided link is invalid now. Thanks. Yvette Link to comment Share on other sites More sharing options...
Gary Sampson Posted March 3, 2021 Report Share Posted March 3, 2021 I have the same problem... ...A pop-up window would say "Error: The service does not have sufficientprivilege. Please reinstall." I tried to upgrade to a current version. It requires me to provide serial number. But I don't have the original order email and can't remember it's a download or CD. And my current installation can'...I first started using Nitro in 2010 or even earlier... Can someone help me? Link to comment Share on other sites More sharing options...
eib22@rocketmail.com Posted June 27, 2022 Report Share Posted June 27, 2022 On 6/11/2020 at 4:04 PM, Reymund G. said: Hi @Yvette Fang, Thank you for reaching out to us through our Community Forums! I checked your order reference number and I can see that you have Nitro Pro 7 serial number. I sent you a private message along with your version 7 serial number. Here's the Nitro Pro 7 installer so you could re-install your Nitro Pro: 32bit - http://install.nitropdf.com/professional/en/nitro_pdf_professional7.exe 64bit - http://install.nitropdf.com/professional/en/nitro_pdf_professional7_x64.exe The link below guide which installer to use on your computer:https://kb.gonitro.com/knowledgebase/#/search/bit/000003790 Kind regards, Is the Nitro Pro 7 installer link still available using another link? The above link is now dead. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now