Jump to content

Nitro Pro 13 Reverted to Trial Mode and only have 1 Activation Left

Randi L. Cooper

Recommended Posts

Randi L. Cooper

Through no fault of my own, my Nitro Pro reverted to Trial Mode.  My computer did not crash and I do not have a new computer.   No clue why or how this happened.  When I pulled up my serial number it said that I am allowed 2 activations and 1has already been used (I assume that was the initial activation).  I hesitate to use my only activation option left for fear that this will happen again.  Any ideas on how to resolve this dilemma?

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Hi @Randi L. Cooper,

Thank you for reaching out to us through our Community Forums!

Please send me the following through private message:

1. Your Nitro Pro serial number.
2. The exact version/build of Nitro Pro installed on your computer. This information can be found under Help tab > About Nitro Pro. Example: Nitro Pro 13.x.x.x.

I need to know these information for further investigation.

To send a private message, simply mouse hover to my profile then click the 'Message' Link.

I look forward to your message. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.