Regan Calvin Posted June 11, 2020 Report Share Posted June 11, 2020 New installs of Nitro Pro on two different machines (both Lenovo ThinkPads) are crashing at irregular intervals with the error triggering a BugSplat64.dll and Exception Code c0000005. The crashing can occur whether or not a document is open in the program and there's no distinction as to the type of document. The crash is most noticeable when manually closing the program. If it should crash instead of exiting properly, the program will restart unexpectedly several seconds later. I went through the Event Log and don't see any related events, and given that it's occurring on two machines I'm not at a loss for where to look outside of the obvious. I already cleared temporary files and did the Add/Remove Reinstall think without success. Crash data Link to comment Share on other sites More sharing options...
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