Mike Fenton 0 Report post Posted June 12, 2020 I'm using Nitro Pro 10 and I'm not able to login via the cloud. Has cloud services been pulled from version 10 and below? Share this post Link to post Share on other sites
Form Lab Ltd. 0 Report post Posted July 7, 2020 Hi Mike, I'm having a similar issue with Nitro 9. I've been able to use the webportal but not directly through the app. Would be interested to know if there's a solution to this as is impacting my workflow. Many thanks, Dale Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 7, 2020 Hello @Form Lab Ltd. @Mike Fenton, Thank you for reaching out to us through our Community Forums! Nitro Pro 11 or older is already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy This is the reason why you are no longer able to Request Signature through Nitro Cloud Integration because it has been decomissioned. As a work-around, you may still upload PDF files for signing by opening a browser and accessing https://cloud.gonitro.com/ Thank you for choosing Nitro and I hope this helps. Share this post Link to post Share on other sites
Anita Basa 0 Report post Posted September 14, 2020 On 6/13/2020 at 12:24 AM, Mike Fenton said: I'm using Nitro Pro 10 and I'm not able to login via the cloud. Has cloud services been pulled from version 10 and below? Hello, Please check this link: https://www.gonitro.com/about/press this link will give you new updates of Nitro Cloud. Thanks, Anita. Share this post Link to post Share on other sites