Mohamad Cipto Pangestu Posted June 13, 2020 Report Share Posted June 13, 2020 Hi, I bought Nitro PDF 12. I'd like to move my license from my old laptop to new one. However I cannot. I cannot deactivate the software in my old one, with error 20 thus cannot active at my new laptop. please help. thanks cipto Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 13, 2020 Official Nitronaut Report Share Posted June 13, 2020 Hi @Mohamad Cipto Pangestu, Thank you for reaching out to us through our Community Forums! Please send me a private message along with your Nitro Pro serial number so I could check its record. Also, what is the version of Nitro Pro installed on the new laptop? You can see the version by going to Help tab > About Nitro Pro. To send a private message, simply mouse hover to my profile then click on 'Message' link. Kind regards, Link to comment Share on other sites More sharing options...
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