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Getting error -23 even though there are no activated licenses

Charlie Brown

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Charlie Brown

Like others, I have deactivated all my old licenses in an effort to install on my new computer, but it still will not allow me to activate on my new computer - error code 23 - Please let me know what I need to do or how I should send you my license #

Thank you


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Charlie Brown

Please help!! I have a new computer, have deactivated other licenses and still can't activate on new computer. My serial number is 234xxx-xxxxxx-xxxxxx

Let me know if you need anything else!!

Edited by Reymund G.
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  • Official Nitronaut
Reymund Oyong

Hi @Charlie Brown,

Thank you for reaching out to us through our Community Forums!

An adjustment has been made on your Nitro Pro 12 serial number so you can proceed with the activation. 
Please try to activate again your Nitro Pro 12, it should be good to go.

Kind regards,

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