FrustratedByNitro 2 Report post Posted January 31, 2017 I am a paid Pro user, and have emailed several times ( over 3 weeks) for service and Zero response ... Anybody know why they have no service standards ? I have a paid subscription and it makes me log in all the time and now says my trial expired, pathetic service. Also crashes every time I try and combine files in windows 10, has never worked, so I send the files to someone with acrobat to do it... super unimpressed as they have NEVER responded to that query . Any ideas would be good ! Thanks !!! Unimpressed paid pro user 1 Share this post Link to post Share on other sites
Eli R. 0 Report post Posted February 1, 2017 Hi Mike, I understand you're having a hard time contacting our Support team. I cross-referenced your email with our system and did not see any tickets submitted recently. I'm not sure why that is, but I would recommend resubmitting a ticket from the following website. Once you submit a support inquiry, we can assist you with troubleshooting if need be. Here's the link to our Ticketing website: www.gonitro.com/support/ticket Thanks for reaching out and we look forward to hearing from you! Share this post Link to post Share on other sites
