Edwin Tanusaputra Posted June 17, 2020 Report Share Posted June 17, 2020 We purchased additional NitroPDF12 licenses by downgrade it from NitroPDF13 but it is not available as we tried to activate it. When I check our NitroPDF 12 license, it is showing as 10. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 17, 2020 Official Nitronaut Report Share Posted June 17, 2020 Hello @Edwin Tanusaputra Thanks for posting on our Community Forums! I have seen your support ticket and I responded to it as well. You can send me your serial number through that support ticket so I can assist you directly. Cheers! Link to comment Share on other sites More sharing options...
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