Christa McArdle Posted June 18, 2020 Report Share Posted June 18, 2020 Hi All Thank you in advance for any help you are able to give. I am experiencing problems with PDFs that are generated through Quotewerks. I save the PDFs from the programme and when I open them in Nitro Pro I get the error message "This document is restricted or has limited access to some features". All PDFs saved from Quotewerks cannot be edited when opened in Nitro Pro as it says they are password protected. Other employees do not have this issue and have full access to features for all kinds of documents. I have deactivated and reactivated my serial number but it has not changed anything. Why is it saying these PDFs are locked when a password has not been set? I need to know how to stop documents being password protected so I am able to edit the documents. These are PDFs that I have created on Quotewerks so aren't coming from an external individual/group. Thanks again. Link to comment Share on other sites More sharing options...
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