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Nitro Enterprise Activation Issue


Patrick Dazzo

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Patrick Dazzo

Good morning,

I've been receiving reports that users who were recently activated as part of a laptop rollout are now all showing as "Expired Trial". When trying to reactivate using our license file, it proceeds as normal but the app still remains in "Expired Trial" state. Any suggestions?

 

Thank you,

 

-Patrick

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Reymund Oyong

Hi @Patrick Dazzo,

Thank you for reaching out to us through our Community Forums!

Please be aware that there is already a Nitro support case for this issue, submitted by Douglas Williams. Please reach out to him for an update about this issue. 

Kind regards, 

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