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Unable to activate Nitro pro 10 on new laptop

Stephen Aumayer

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Stephen Aumayer

I need to transfer my Nitro to a new machine - I have downloaded Nitro pro 10 to this laptop but the serial number will not be accepted by the new installation. My serial number starts NP10XXXXXXXX but the new installation says it will only accept numeric characters. Please can someone advise?

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Allain Umailin

Hello @Stephen Aumayer,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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