Aquitaine Posted June 22, 2020 Report Share Posted June 22, 2020 This is a repeat of the same issue we had a while back: Had to replace a laptop without being able to properly deactivate Nitro Pro. Deactivated from the license portal but couldn't activate it on the laptop. Deactivated again and it let me reactivate the desktop license (which had not changed) but still can't activate the laptop, whether automatically or through the manual tool. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 22, 2020 Official Nitronaut Report Share Posted June 22, 2020 Hello @Aquitaine Thank you for contacting us - I'm happy to assist you. I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
Aquitaine Posted June 22, 2020 Author Report Share Posted June 22, 2020 It did not work - same error 23. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 23, 2020 Official Nitronaut Report Share Posted June 23, 2020 Hello @Aquitaine Please send me the serial number you were trying to use so I can check. Thanks! Link to comment Share on other sites More sharing options...
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