Belinda Botha Posted June 23, 2020 Report Share Posted June 23, 2020 I got a new computer cos the old one died, and have used the license portal to DEACTIVATE licenses and then I can activate my new install of nitroPDF Pro 6 ok, but the next time I reboot i get switched back to trial mode again and the license portal shows as 2x activations again. This has happened several times now. There should be no other computers with my license key (the old computer is not being used) so I'm not sure why it keeps getting used up. Can someone assist me with this? Thanks Belinda Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 23, 2020 Official Nitronaut Report Share Posted June 23, 2020 Hi @Belinda Botha, Thank you for reaching out to us through our Community Forums! Please send me a private message and include your Nitro Pro serial number so I could check its records. To send a private message, simply mouse hover to my profile then click on 'Message' link. Kind regards, Link to comment Share on other sites More sharing options...
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