Lee Hyde 0 Report post Posted June 25, 2020 Hi Support, My client needs their Nitro 9 activated again, after updating to the new Windows 10 build recently. This has happened before and yourselves had to deactivate the account and then we had to reactivate it again. Please can you assist? Thanks, Lee Hyde IT Support Technician Share this post Link to post Share on other sites
Lee Hyde 0 Report post Posted July 1, 2020 Hi Support, Can anyone come back to me on the above? Kind regards, Lee Hyde IT Support Technician Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted July 1, 2020 Hi @Lee Hyde, Thank you for reaching out to us through our Community Forums. Please send me your Nitro Pro 9 serial number through private message. To send a message, simply mouse hover to my profile then click on 'Message' link. Kind regards, Share this post Link to post Share on other sites
Lee Hyde 0 Report post Posted July 2, 2020 Hi @Reymund G. I sent over the serial number this morning. Hope you got it. Please let me know if you havent received it and I will try to send it to you again. Thanks, Lee H IT Support Technician Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted July 6, 2020 Hello @Lee Hyde, Thank you for sending your Nitro Pro serial number. I have responded to your private message along with the Nitro Pro 9 installer links. Kind regards, Share this post Link to post Share on other sites