activation not working

[David Hurst]

hi all, I have deactivated my license on line and tried to activate on my new pc but Im getting the error: 'the serial number entered does not exist' any ideas? thanks

[Reymund Oyong]

Hi @David Hurst,

Thank you for reaching out to us through our Community Forums!

Please send me a private message and include your Nitro Pro serial number.
To send a private message, simply mouse hover to my profile then click on 'Message' link. 

Kind regards,