Eimear Boyle Posted June 30, 2020 Report Share Posted June 30, 2020 Hello, I have changed my PC and I need to move Nitro Version 6 over to the new PC. I don't have the licence and I can't locate the serial number. It was purchased in 2010. I've tried to locate the in registry but it doesn't show. Can you provide a download link for version 6 and let me know hot to activate. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 30, 2020 Official Nitronaut Report Share Posted June 30, 2020 Hello @Eimear Boyle Unfortunately, I was unable to find a serial number using the email address that you provided. I will only be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account. 1. First and last name of purchaser 2. Email address used purchase Nitro 3. Order reference number If you did not purchase Nitro from our website and have the CD your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code. (Please keep in mind that if you purchased Nitro from a re-seller we will not have the information on our systems) I look forward to hearing back from you. Link to comment Share on other sites More sharing options...
Eimear Boyle Posted July 1, 2020 Author Report Share Posted July 1, 2020 (edited) Hello @Leslie V. I've sent you are direct message with the details required. Thanks Eimear Edited July 1, 2020 by Eimear Boyle Link to comment Share on other sites More sharing options...
Eimear Boyle Posted July 9, 2020 Author Report Share Posted July 9, 2020 Hello @Leslie V. Can you respond to my direct message regarding the details that I sent of the email address. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 9, 2020 Official Nitronaut Report Share Posted July 9, 2020 Hello @Eimear Boyle, There are no purchase records when I searched using that email address. It might have been purchased through a retail store, a reseller, or another email was used. Please send us the invoice, we might be able to find it. Cheers! Link to comment Share on other sites More sharing options...
Eimear Boyle Posted July 9, 2020 Author Report Share Posted July 9, 2020 (edited) Hello @Leslie V. Did you try the email address *** We don't have the invoice it was 10 years ago. It would have been purchased with credit card. Eimear Edited July 9, 2020 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 9, 2020 Official Nitronaut Report Share Posted July 9, 2020 Hello @Eimear Boyle Unfortunately, there are no records under that email address. Link to comment Share on other sites More sharing options...
Steve Williams Posted July 9, 2020 Report Share Posted July 9, 2020 I have deactivated both licenses and downloaded a trial version nitro pro 11 and it wont let me activate on either machine now, Its telling me license number already used on the new machine and on my pc it is telling license number does not exist Link to comment Share on other sites More sharing options...
Eimear Boyle Posted July 16, 2020 Author Report Share Posted July 16, 2020 Hello I have found my licence key, can I get a download link for Nitro pdf Version 6. @Leslie V. Link to comment Share on other sites More sharing options...
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