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Cannot Sign on Mobile (Android)

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Customers have been reporting that they can't sign our PDF's via Samsung Mobile (not sure about others) - I've also tried this and have the same issue; tried using Chrome Browser, Samsung Browser, Edge Browser.

Where it asks to scribble your signature, it doesn't read any input when on portrait - it works when rotating the screen (landscape).

It works fine when signing on a PC/Laptop.

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