Mark Tehrani 0 Report post Posted July 4, 2020 I have Nitro Pro 12 that I purchased in 2018. Apparently due to computer reset or change, software is not working, asking for re-cativation. Have tried every thing, spoken to Celeverbridge. Got an email stating that I needed to De-activate and plug back in the serial No. . I get an error message stating "Sorry you can only de-activate 0 times. There is not help line nor any phone No.. Could any one shed some light on this issue? Mark Therani Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted July 6, 2020 Hi @Mark Tehrani, Thank you for reaching out to us through our Community Forums! Could you please send me your Nitro Pro serial number so I could check its record? Please send it through private message (mouse hover to my profile then click the 'Message' link). Kind regards, Share this post Link to post Share on other sites
