Kevin Learmonth 0 Report post Posted July 8, 2020 Using NitroPro v13 on a Win 10 pro PC. When I copy a block of text from a PDF and paste into an email or word ducument, the characters duplicate. So for example if I copy "my address" I get "M yyaaddrreess" Source PDF is generated from as accounts package, so I have no control over PDF generation side. I like NitroPro, but will need to ababdon it if I can't get it to copy and paste properly. Any ideas of cause or a fix? Quote Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted July 8, 2020 Hi @Kevin Learmonth, Thank you for reaching out to us through our Community Forums! Could you please send me a copy of the document so I could test it on my end? You can send the document through private message. Simpy mouse hover to my profile then click the 'Message' link. Kind regards, Quote Share this post Link to post Share on other sites
Kevin Learmonth 0 Report post Posted July 16, 2020 File sent last week, still having the same problem. If it can't be resolved today I'm going to have to reluctantly move to a different package (Foxit PDF is copying and pasting fine). Quote Share this post Link to post Share on other sites
Kevin Learmonth 0 Report post Posted July 20, 2020 I've tried a previous community forum post, regarding an ongoing inability to copy data from a PDF, and paste to another application. Just duplicated characters. I got no response after I was asked to send over a test file, which I did over a wek ago. The product is no longer fit for my needs, I would like a refund please. Quote Share this post Link to post Share on other sites
