Nitro Pro 10 activiation problem

[Gerhard Walz 0]

Hi Support,

i have tried to deactivate the licenses on this website:  https://licenses.gonitro.com/prd/portal but i still get this error message: -23 Error: License number already used , can you please help us with this matter.

Thanks

Gerhard

 

[Leslie V. 0]

Hello @Gerhard Walz

Thank you for contacting us - I'm happy to assist you.

I released your key so you can reactivate. Can you please try again and let me know how that goes?