James Melling 0 Report post Posted July 9, 2020 Hi As you were unable to resolve my licencing problem on V12 I have paid to upgrade to V13. The payment has gone through Cleverbridge but I have not had an email with a licence number. Even more annoying is I can't use VIP support without said licence number. How long should the email confirmation take? Thanks Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted July 9, 2020 Hello @James Melling Thanks for reaching out to us! Sorry to hear you about this. I sent you a direct message with your serial number. Cheers, Leslie Share this post Link to post Share on other sites
