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Nitro 12 Crashing

Amy Zingaro

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Amy Zingaro

Over the past few days, whenever I am inserting text into a pdf, the file crashes.  I was finally able

to add text to a document, but now whenever I try to open it, it immediately closes.  I have

had this issue with 2 different files.  I am using Nitro

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  • Official Nitronaut
Allain Umailin

Hello @Amy Zingaro,

Thank you for reaching out to us through our Community Forums!

To further assist you, let us first update your program to Nitro Pro 12.16 using below direct installers:

x32 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x86.msi 
x64 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x64.msi

If you are not sure which to pick, this will help:  https://kb.gonitro.com/knowledgebase#/search/64/000003790

Thank you for choosing Nitro and I hope this helps.

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