Amy Zingaro 0 Report post Posted July 9, 2020 Over the past few days, whenever I am inserting text into a pdf, the file crashes. I was finally able to add text to a document, but now whenever I try to open it, it immediately closes. I have had this issue with 2 different files. I am using Nitro 12.1.0.195 Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 9, 2020 Hello @Amy Zingaro, Thank you for reaching out to us through our Community Forums! To further assist you, let us first update your program to Nitro Pro 12.16 using below direct installers: x32 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Thank you for choosing Nitro and I hope this helps. Quote Share this post Link to post Share on other sites