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Nitro Crashes gives me a .dmp file


Greg Sullenberger

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Greg Sullenberger

When opening certain documents with a fillable form, signature field, and a signature already inserted. Nitro Pro crashes, it does not load past the splash screen.

A window appears that has a .dmp file and .xml file for reference.

 

I can open the .pdf in question with Adobe Acrobat, Google Chrome, Microsoft Edge without any issue. Why is Nitro Pro crashing?

 

NITRO PRO 13.8.2.140

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