Nitro Crashes gives me a .dmp file

By Greg Sullenberger, July 15, 2020 in Crashing/ Freezing

Recommended Posts

Greg Sullenberger 0

Report post

Posted July 15, 2020

When opening certain documents with a fillable form, signature field, and a signature already inserted. Nitro Pro crashes, it does not load past the splash screen.

A window appears that has a .dmp file and .xml file for reference.

I can open the .pdf in question with Adobe Acrobat, Google Chrome, Microsoft Edge without any issue. Why is Nitro Pro crashing?

NITRO PRO 13.8.2.140

Quote

Share this post

Link to post

Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.