79: activation error

[Eff C]

Hi,

Trying to activate Nitro Pro 10 on my new laptop. I have a serial number that is good for 2 devices and I have 0 activation at this time. When I entered the serial number it showed "79: activation error". Wondering if anyone knows how to fix it.

Thanks

[Allain Umailin]

Hello @Eff C,

Thank you for reaching out to us through our Community Forums!

The error that you are receiving is commonly caused when a machine has possibly an anti-virus software or firewall setting that is preventing the software from activating.

Please manually activate your program following the steps provided in the link below:
https://kb.gonitro.com/knowledgebase/#/search/manual/000004490 

Thank you for choosing Nitro and I hope this helps.