Eff C 0 Report post Posted July 16, 2020 Hi, Trying to activate Nitro Pro 10 on my new laptop. I have a serial number that is good for 2 devices and I have 0 activation at this time. When I entered the serial number it showed "79: activation error". Wondering if anyone knows how to fix it. Thanks Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 16, 2020 Hello @Eff C, Thank you for reaching out to us through our Community Forums! The error that you are receiving is commonly caused when a machine has possibly an anti-virus software or firewall setting that is preventing the software from activating. Please manually activate your program following the steps provided in the link below:https://kb.gonitro.com/knowledgebase/#/search/manual/000004490 Thank you for choosing Nitro and I hope this helps. Share this post Link to post Share on other sites