Kerry Ivey 0 Report post Posted July 23, 2020 I am trying to upgrade from nitro10 to the current version. I go to here: https://www.gonitro.com/support/upgrade and paste in my serial number, but it says "We were unable to validate your serial number" Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 23, 2020 Hello @Kerry Ivey, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 10 license so please try upgrading again to Nitro Pro 13 with a discounted rate. Thank you for choosing Nitro and I hope this help. Quote Share this post Link to post Share on other sites