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Nitro not finding my Ver 10 to upgrade

Eugene Simmons

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Eugene Simmons

I bought Nitro Pro on 4/5/2019 and I had to send my computer back to Lenovo.  They wiped out my hard drive so I  am trying to re install it but it won't let me because it was already install on the old hard drive.   My Ser # is **.  It was for Nitro Pro 12.  This is my receipt: 

Your cleverbridge Reference Number:

Edited by Leslie V.
Confidential information edited
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