Hector Gomez Posted July 26, 2020 Report Share Posted July 26, 2020 I want to buy a VIP access to receive support, where I could find the option. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted July 27, 2020 Official Nitronaut Report Share Posted July 27, 2020 Hi @Hector Gomez, Thank you for reaching out to us through our Community Forums! Could you please provide your Nitro Pro serial number through private message? We need to determine its record on our end so that the VIP Access you (that you will purchase) will be properly added to your account. To send a private message, simply mouse hover to my profile then click the 'Message' link. Kind regards, Link to comment Share on other sites More sharing options...
Hector Gomez Posted July 27, 2020 Author Report Share Posted July 27, 2020 (edited) Raymundo: This is the serial number I have problems to login and doesnt appear the option in nitro to esign. Edited July 27, 2020 by Reymund G. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted July 27, 2020 Official Nitronaut Report Share Posted July 27, 2020 Hi @Hector Gomez, I got your serial number and deleted the screenshot of your invoice for security purposes. I've sent you a private message about your VIP Access purchase and Nitro sign login issue. Kind regards, Link to comment Share on other sites More sharing options...
Hector Gomez Posted August 3, 2020 Author Report Share Posted August 3, 2020 (edited) I did receive the private message. Where I could get or find it? Could you send by email to hgm.*****@gmail.com Edited August 3, 2020 by Reymund G. Link to comment Share on other sites More sharing options...
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