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Shazmin Manji

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Shazmin Manji

I purchased the Nitro Productivity Suite license last year. To date, I am unable to activate my NitroPro which is part of the suite. The activate tab never works. It is only giving hte option to purchase a new subscription. At present the subscription has 0 active licenses. 

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Reymund Oyong

Hi @Shazmin Manji,

Thank you for reaching out to us through our Community Forums!

Could you please provide your Nitro Pro serial number through private message? 
Also, please check the version of Nitro Pro installed on your computer. This can be located under Help tab > About Nitro Pro.

To send a private message, simply mouse hover to my profile then click the 'Message' link. 

Kind regards, 

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