Jump to content

Error 23


Richard Kutz

Recommended Posts

Richard Kutz

I am trying to activate Nitro Pro 11 on a new computer as my old laptop died. I Deactivated the serial number on the old computer and also online. It says that I have 0 number of activation and 2 activations allowed and I am not able to activate.

Message reads the following:

"You have reached the maximum number of installations allowed for this license. Please deactivate Nitro Plus from another computer that has used this serial number, before attempting to activate again."

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Hi @Richard Kutz,

Thank you for reaching out to us through our Community Forums!

An adjustment has been made on your Nitro Pro 11 license.
Please try to activate again by going to Help tab > About Nitro Pro > Activate. Enter your version 11 serial number then click on Activate.

Kind regards, 
 

Link to comment
Share on other sites

Richard Kutz
22 minutes ago, Reymund G. said:

Hi @Richard Kutz,

Thank you for reaching out to us through our Community Forums!

An adjustment has been made on your Nitro Pro 11 license.
Please try to activate again by going to Help tab > About Nitro Pro > Activate. Enter your version 11 serial number then click on Activate.

Kind regards, 
 

thank you so much for the help! Working now.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.